Your shout-out
The script preview before the video, the email when it goes up, and what your answer to "were you in it?" does.
Once the list is final, the creator records your shout-out. Before they publish, they may show you what they plan to say, so a wrong name or link gets fixed while it's still easy. When the content goes up, you get an email that takes you to your moment, and one question: were you in it?
How it works
- The list is settled. The line has closed, and nobody else can move up.
- The creator may send a preview. It's the script for the shout-out, before they record or publish. We email you when one arrives, and you read it from your receipt.
- You can reply. Point out a misspelled company name, the wrong link, or a line that doesn't sound right. The creator can answer and send a new version of the script. Each side has 5 messages in one thread.
- The creator publishes, by their publish date, and pastes the link on ShoutOrbit. For a YouTube video or a Twitch past broadcast they also say when the shout-out starts.
- You get the delivery email. It has the link, and for a video with a start time, the link jumps straight to your moment.
- You answer one question: were you in it? The email links you to your answer. Not answering is fine.
The preview
A preview is a courtesy, and the creator doesn't have to send one. If they do:
- it's what they plan to say, not a contract. They'll say it in their own voice
- your reply is a note to the creator. It doesn't approve or block anything
- the creator can always publish, whether you replied, agreed, or said nothing
- it closes when the content is published, or once either side has used its 5 messages
If it still isn't right when the thread closes, reply to your receipt email and a person will help.
Were you in it?
| Your answer | What happens |
|---|---|
| Yes | It tells us the creator kept their promise. Nothing else changes. |
| No answer | Nothing changes. It doesn't count as a no. |
| No | The creator's payout on that Orbit stops until a person has watched the content. |
You have 7 days from the link going up to say no. That's exactly how long the creator waits to be paid, so their money hasn't moved while you look.
A no hands your case to the person who watches, and your refund goes with it: the refund button leaves your receipt. If all you want is your money back, you don't need to say no. Press the refund button while it's there. See Refunds.
Why it works this way
Why a preview, and why it can't block anything. A wrong name in a published video is hard to fix. A wrong name in a script costs a minute. But if your silence could hold up the video, one sponsor who never read their email could stop the creator publishing for everyone.
Why the thread has a limit. Fixing a name or a link takes a message or two. If a handful each way hasn't settled it, a person will do better than more messages.
Why a yes changes nothing. The creator is paid on the same schedule whether or not anyone answers. A yes is a record that they delivered, not a key that releases money sooner.
Why a no stops the payout. It's the moment your money is still here. Once the creator is paid, it isn't taken back from them.
What can go wrong
- You're not in the video. Say no within 7 days. A person watches it, and the creator isn't paid for that Orbit until they have.
- Your name or link was wrong in the video. You can say no, or press the refund button while it's on your receipt.
- The content never goes up. With no link by the publish date plus 7 days, every sponsor is refunded in full.
- The creator sent a newer script while you were reading. You're asked to reload it, so your note is about the words they're actually going to say.